1. Commencement of Work

• No work will commence without a signed Cost Estimate (CE) and a corresponding Purchase Order (PO) or signed budget.
• In the absence of a PO or signed budget, the project will remain on hold until received.

2. Deposits & Payment Terms

• A 50% deposit is required before any production or website development project begins, unless alternative arrangements have been made directly with the Managing Director.
• The remaining 50% is payable:
  • Upon delivery of production items.
  • For website development: before the website is made live.
• All invoices (except where stated above) are payable within 15 days of issue.

3. Changes in Scope & Cost Estimates

• This is an estimate. Final invoicing will reflect any additional or unused items.
• Once the CE is authorised, any changes or additions requested by the client thereafter will be billed separately.
• Projects requiring a site visit for feasibility/spec verification may lead to adjustments in the initial estimate. These will be communicated and confirmed after the visit.

4. Project Delays & Additional Time

• If the project is delayed due to non-delivery of content or materials by the client, or a delay in client approvals, additional time required will be charged accordingly.
• Project timelines will be communicated at the outset. If additional work is required beyond the agreed scope, the client will be consulted and billed accordingly.

5. Project Stagnation & Termination

If a project becomes inactive due to a lack of client input, communication, or provision of required content for more than 60 days, Postt reserves the right to:

• The project will be deemed terminated by the client.
• The initial 50% deposit will be retained to cover time, resources, and opportunity cost incurred to date.
• Reinstating the project after termination may require a new agreement and additional fees, subject to Postt’s availability.

6. Cancellations

• Should an event/project be cancelled less than 30 working days before its scheduled date, Postt reserves the right to charge a 70% cancellation fee based on the approved CE, excluding any hard costs.

7. Licensing, Intellectual Property & Source Files

• Postt does not provide open files or source code, unless specifically arranged and quoted for in advance. This quotation does not include the transfer of intellectual property.
• For design work, open files/AI files are not supplied.

8. Licensed Content & Usage Rights

• Postt uses a premium Envato Elements account to ensure licensed usage of content.
• When clients supply their own images or videos, they confirm that all usage rights are in place.
• Clients may share content links from Envato Elements for use in their project. However, Envato login details will not be shared for direct downloads.